All orders will be dispatched from our warehouse within 2 business days. We recommend you using Express shipping postage. This means that the package will be tracked from the moment it leaves our warehouse right through to delivery. We are not responsible for delays or lost orders sent to incorrect, invalid addresses.
Fresh Clean Store will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. Fresh Clean Store is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.